Frequently Asked Questions

Yes! New users can start a free trial with full access to all features. The trial length and maximum downloads are shown on the pricing page and can be adjusted at any time from the admin panel. No credit card required – simply create an account and start your trial.

When your trial ends, you will no longer be able to download new videos, but your account and history stay intact. You can upgrade to any paid plan at any time from the app or the pricing page to continue using tSaver without trial limits.

We accept secure payments via Stripe (credit/debit cards) and PayPal. All payments are processed securely and encrypted. You can also use coupon codes at checkout for discounts.

After purchase, you'll receive a unique license key via email. Each license is bound to your machine ID for security and can only be activated once. You can activate your license directly in the app. Lifetime licenses never expire. Time-limited plans last for their duration (for example 1 year or 3 years).

Each license is bound to one machine ID for security and can only be activated once. If you need to use tSaver on multiple devices, you'll need a separate license for each device.

tSaver supports downloads from 1,700+ sites including YouTube, Facebook, Instagram, TikTok, Twitter, Vimeo, Dailymotion, SoundCloud, Twitch, Reddit, LinkedIn, and many more. We continuously add support for new platforms.

You can download videos in multiple formats including MP4, WebM, MKV, and more. Audio formats include MP3, M4A, OGG, and WAV. Quality options range from 144p to 4K (2160p) depending on the source. You can also download subtitles in various languages.

Yes! tSaver supports batch downloads and playlist downloads. You can download entire playlists, channels, or multiple videos at once. The app will process them in the background and notify you when complete.

We have a refund policy for customer satisfaction. If you encounter issues or are not satisfied with tSaver, contact our support team to discuss your situation. Refund requests are evaluated on a case-by-case basis.

Absolutely. We use industry-standard encryption for all payments and data transmission. Your license keys are securely stored and bound to your machine ID. We never store your payment card details – all payments are processed by Stripe or PayPal.